The different manufacturer warranties depending on the brands sold on macafeine.ca
Automatic machines
Bellucci: 2 years
Jura: 2 years (or 6000 cafes)
KitchenAid: 2 years
Manual machines
Lelit: 1 year
Bellucci: 2 years
Capsule machines
Caffitaly: 2 years
Keurig: 1 year
Automatic crushers/mills
Fellow: 1 year
Lelit: 1 year
Eureka: 2 years
Bellucci: 2 years
The different services and technical support
BELLUCCI & CAFFITALY & SAECO
Bellucci Distributions Ltd.
Repair service and spare parts department
514-388-1555, extension 222
Monday to Friday: 9:00 AM to 5:30 PM
www.bellucci.ca/parts-and-service
8145 Saint-Laurent Blvd. Montreal, QC H2P 2M1 Canada
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JURA & LELIT
Edika
Technical Support and Warranty Center
Tel.: 514 374-0683/Toll-free: 1-877-521-8452
Monday to Friday: 8:00 AM to 6:00 PM
10118 Saint-Laurent Blvd. Montreal, QC H3L 2N7 Canada
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AVANTI & EUREKA
Espresso Mali Shop
Service Department: 514-270-9770 ext. 5
(or toll-free 1-888-270-9770 ext. 5)
Parts Department: 514-270-9770 ext. 6
(or toll-free 1-888-270-9770 ext. 6)
Monday to Friday from 9:30 am to 5:00 pm
Saturday from 10:00 to 17:00
service@espressomali.com
7655 St-Laurent Blvd, Montreal, QC H2R 1W9 Canada
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PHILIPS
Technical support and warranty (new devices): 1-800-371-7597
Monday to Friday: 8:00 AM to 8:00 PM
http://www.philips.ca/c/saeco-espresso
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Ma Caféine is not responsible for shipping or handling fees associated with a warranty service.
MAINTAIN YOUR MACHINE
How to limit the risk of breakdowns?
A well-maintained machine is a machine that lasts over time.
Here are some important points to keep in mind to ensure a long lifespan for your machine:
- Change the filter check your machine regularly (2/3 months depending on your consumption or when your machine asks you to).
- Perform regular descaling. if you do not use a filter (every 2-3 months or when your machine asks you to).
- Clean your milk system every day when you use it.
- Follow the instructions manufacturer's maintenance and operating instructions (available in the instruction manual supplied with the machine).
- Protect your refrigeration machine.
- If you have access to brewing unit As with Saeco, remove it and rinse it every week, and grease it with food-grade grease from time to time.
- Do not use coffee that is too oily/greasy. in automatic machines or in entry-level grinders.
