Privacy policy


We collect the following information:

  • Last Name

  • First Name

  • Mailing Address

  • Postal Code

  • E-mail address

  • Phone number

The personal information we collect is gathered through forms and through the interactivity between you and our website. We also use cookies and/or logs to collect information about you, as described in the next section.


Your personal information is collected through the following forms:

  • Website registration form

  • Newsletter registration form

  • Order form

  • Contest

We use the information collected for the following purposes:

  • Order tracking

  • Information / Promotional offers

  • Statistics

  • Contact

Your information is also collected through the interactivity that can be established between you and our website in the following ways:

  • Statistics

  • Contact

  • Web site management (presentation, organization)

We use the information collected for the following purposes:

  • Discussion form

  • Correspondence

  • Information or promotional offers


    We collect certain information through log files and cookies. This information is primarily the following:

    • IP address

    • Operating system

    • Pages visited and requests

    • Time and day of connection

    The use of such files allows us to:

    • Improvement of the service and personalized welcome

    • Personalized consumption profile

    • Order follow-up

    • Statistics


    We are committed to offering you the right to object and withdraw your personal information.

    The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

    The right to withdraw is the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

    In order to exercise these rights, you may contact us by e-mail :


      We commit ourselves to recognize a right of access and rectification to the persons concerned wishing to consult, modify or even cancel the information concerning them.

      The exercise of this right will be done by email:


        The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.

        To ensure the security of your personal information, we use the following measures

        • SSL (Secure Sockets Layer) protocol

        • SET (Secure Electronic Transaction) protocol

        • Access management - data subject

        • Digital certificate development

        • User ID / Password

        We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.


        Ma Caféine and its suppliers own all materials displayed or otherwise accessible on this website. They are protected under the copyright and trademark laws of Canada and elsewhere. You hereby agree not to print, copy, reproduce, publish, transmit, distribute or make any other similar use of the content of this website, including but not limited to the text, graphics, audio and visual content and code. Notwithstanding the foregoing, you may access this website and make a single copy of the materials for your personal, non-commercial use.