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Si vous n’êtes pas complètement satisfait avec l’un de nos produits, nous vous l’échangerons ou le rembourseronsdans les 30 jours suivants la date de l’achat.
Attention, dépendant du motif, le retour peut être à vos frais.
Vous avez une question sur le produit? Contactez nous par téléphone au (514) 354-1472, par courriel à info@macafeine.ca , sur nos réseaux sociaux ou encore via le chat.
Dans un premier temps, j’ai fait plusieurs kilomètres pour vous trouver…et rien ne m’indiquait que c’était un entrepôt.
Heureusement, une de vos employées en sortait. Gentiment, elle m’a aidée à faire une transaction en ligne. Je ne savais pas exactement la sorte de café que j’avais l’habitude de prendre et je ne veux pas me tromper car j’ai une cafetière Jura…
Il aurait fallu avoir accès à mes données.
Enfin, je suis partie avec un sac , mais je ne suis vraiment pas rassurée. Je l’ai mélangé avec un autre pris chez J.C.Perreault.
Quand on commande, il faudrait voir absolument nos achats antérieurs.
S’il n’y a pas de changements, je vais devoir m’approvisionner ailleurs.
Je suis déçue!
Bonjour,
Depuis août 2024, nous opérons exclusivement en ligne et n'avons plus de boutique physique. Nous vous écrivons afin de clarifier toute question ou incertitude à ce sujet.
